Site Icon
United Breaks Guitars

Recent Posts

Talk at BESIG 2021 for Cornelsen

Managing your hybrid course with Cornelsen’s Basis for Business Summary This 30-minute talk aimed to give Business English trainers an overview of lessons learned in

Read More »

United Airlines broke Dave Carroll’s guitar, so he wrote a song about it and used YouTube to get his way. In his words:

“In the spring of 2008, (my band) Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn’t deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world.”

United is not only paying damages but have said they will use the whole incident for internal customer service training.

Here’s a lyrics worksheet with gapfills – can you hear the missing words? united-breaks-guitars

mashable.com Der Englisch Blog

Share on facebook
Share on twitter
Share on linkedin

2 Responses

Leave a Reply

Your email address will not be published.

More
articles